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Privacy Policy

Visit this page for more information regarding the online privacy policy for EnVue Hotel.

EnVue Hotel is committed to safeguarding your privacy while visiting its website namely, http://envuehotel.com/ (“the Site”). Our goal is to provide you with an Internet experience that delivers the information, resources and services that the Hotel has to offer and are relevant to your needs. To achieve this goal, part of the operation of the Site includes gathering of certain types of information about Site users. We understand that your privacy is important and wish to explain the types of information we may gather and the way in which we would use it. This Privacy Policy applies to the Site.

This policy will cover two types of information gathered at the Site, personal and aggregated. The term “personal information” refers to data you voluntarily provide while using the Site that identifies you and/or the company or group on whose behalf you are accessing and using the Site. Examples of personal information may include data collected in connection with our services, such as your name, e-mail address, phone number, company affiliation, physical address and/or certain other personal information. The term “aggregated data” refers to general information regarding Site visitors and users that relates specifically to the Site, e.g., traffic patterns, number of visits to certain pages, visits from other web sites or to third-party web sites linked to the Site, use of particular services and interest in services, information or features of the Site or other parties made available through or found at the Site.

EnVue Hotel seeks to ensure that the personal information we obtain from you is not used in a way that you may not be aware of or to which you may not be agreeable. You may wish to submit an information request about the Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified by you when providing such information. In deciding whether or not to join such lists, please note that they are only used for EnVue Hotel purposes. We do not sell, rent or share any of your personal information with any other party, including third-party joint promoters, nor do we use it for commercial purposes, with the exception of the reservation interface and our e-mail notification program. You may request to be removed from our lists at any time. All emails distributed to our lists will contain easy, online access to unsubscribe.

PERMISSION FOR USE

EnVue Hotel may collect and use personal information that you submit at the Site in any manner consistent with uses set forth in this Privacy Policy or disclosed elsewhere in the Site at the point you submit such personal information. At the time you submit personal information or make a request, the intended use of the information you submit will be apparent either from the context in which you submit it or because the Site states the intended purpose. By submitting personal information at the Site you are giving consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information, and such consent will be presumed by EnVue Hotel, unless you state otherwise at the time you submit the personal information. Please do not request any communications on behalf of an individual or company if you are not authorized to make the request.

WITHDRAWING CONSENT TO USE

If, after permitting use of your personal information, you later decide that you no longer want EnVue Hotel to include you on its mailing list or otherwise contact you or use your personal information in the manner disclosed in this Privacy Policy or at the Site, simply tell us by sending an e-mail to unsubscribe: info@envuehotel.com.

USE OF AGGREGATED DATA

EnVue Hotel is interested in improving the Site and may develop and offer new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site. In connection with such purposes, EnVue Hotel may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Site users in any way that identifies who they are or how to contact them.

EXCEPTIONS TO THE PRIVACY POLICY

There are two exceptions to the limits on use of personal information described elsewhere in this Privacy Policy:

(1) EnVue Hotel may monitor and, when we believe in good faith that disclosure is warranted, disclose information to protect the security, property, assets and/or rights of EnVue Hotel from unauthorized use, or misuse, of the Site or anything found at the Site.

(2) EnVue Hotel may, to the extent necessary, disclose information when required by law.

USE OF COOKIES

To enable features at the Site, EnVue Hotel may assign one or more “cookies” to your Internet browser. Cookies, among other things, speed navigation though our Site, keep track of information so that you do not have to re-enter it each time you visit our Site, and may provide you with customized content. A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means of your browser and place them on your computer’s hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be used to find out the identity of any user.

We use cookies to collect and maintain aggregated data (such as number of visitors) to help us see which areas are most popular with our users and improve and update the content on our Site. While in the process of browsing our site, you also provide us with information that doesn’t reveal your personal identity—what type of destination you’re exploring, for example. We use this aggregated data only as explained in this Privacy Policy. We do not connect aggregated data to any name, address, or other identifying information.

You may occasionally receive cookies from companies or organizations unaffiliated with the EnVue Hotel, to the extent they place advertising on our Site or are linked to the Site. These third-party cookies may collect information about you when you “click” on their advertising or content or link. This practice is standard in the Internet industry. Because of the way in which the Internet operates, we cannot control collection or use of this information by these third parties, and these cookies and any information gathered by them are not subject to this Privacy Policy.

CHILDREN’S PRIVACY & PARENTAL CONSENT

Please be aware that EnVue Hotel has designed this Site to be used for information only purposes by all ages; however, as with any Site parental consent is encouraged.

You must be at least 18 years old to submit personal information on our Site. Should EnVue Hotel inadvertently acquire personal information or any other data from users under the age of 18, EnVue Hotel will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure by the EnVue Hotel would be due to the fact the user under 18 used the Site and submitted personal information without solicitation by or permission from EnVue Hotel.

LINKS PROVIDED TO OTHER SITES

EnVue Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies of EnVue Hotel. Therefore, we are not responsible for the privacy policies or the actions of third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or to access their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.

WHAT INFORMATION IS SECURE? WHAT ISN’T?

E-mail communication to and from our site is not secure unless clearly noted otherwise. This is a risk inherent in the use of e-mail. Please be aware of this when requesting information or sending forms to us by e-mail.

When working with our internal database created by online opt-in activity on the EnVue Hotel site, we employ industry standard encryption technologies to help protect consumer data.

USER CONSENT TO THIS PRIVACY POLICY

Use of this Site signifies your consent, as well as the consent of the company for whom you use the Site and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by EnVue Hotel, as described in this statement, and also signifies agreement to the terms of use for the Site. Access and use of the Site relieves EnVue Hotel from responsibility to the user from any claim or assertion that the user did not consent to the terms of this Privacy Policy or the terms of use.

POLICY MODIFICATIONS & CONTACTING ENVUE HOTEL

EnVue Hotel reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive. If you have any questions about our policies please contact:

EnVue Hotel
421 West B Street
Weehawken, NJ 07086
(201) 758-7920

Mail and Inquiries to:
EnVue Hotel
421 West B Street
Weehawken, NJ 07086
(201) 758-7920

Privacy Statement Updated May 24, 2018

PRIVACY STATEMENT

 Merritt Hospitality, LLC, a Delaware limited liability company, doing business as HEI Hotels & Resorts (hereinafter “HEI”) and its affiliates, values you as our guest.  HEI is a third party hotel manager that oversees the operations of its hotel properties on behalf its owners.  We recognize and understand that privacy and protection of your information is important to you. We want you to be familiar with how we collect, use and disclose data. 

Privacy Practices

This Privacy Statement describes below the privacy practices of HEI for data that we collect:

Collectively, we refer to the Websites, the Apps and our Social Media Pages, as the “Online Services” and, together with offline channels, the “Services.”  By using the Services, you agree to the terms and conditions of this Privacy Statement.

Personal Data

Personal data applies to any data that can identify you as an individual or relate to an identifiable individual.  At various points during your stay and experience with HEI, we collect Personal Data in accordance with law, such as:

In more limited circumstances, we also may collect:

If you submit any Personal Data about other people to us or our Service Providers (e.g., if you make a reservation for another individual), you represent that you have the authority to do so and you permit us to use the data in accordance with this Privacy Statement.

How We Collect Personal Data

We collect Personal Data in a variety of ways:

Physical & Mobile Location-Based Services

We collect Personal Data if you download one of our Apps or choose to participate in certain programs. For example, we may collect the precise physical location of your device by using satellite, cell phone tower, WiFi signals, or other technologies. We will collect this data if you opt in through the App or other program (either during your initial login or later) to receive the special offers and to enable location-driven capabilities on your mobile device. If you have opted-in, the App or other program will continue to collect location data when you are in or near a participating property until you log off or close application (i.e., the App or other program will collect this data if it is running in the background) or if you use your phone’s or other device’s setting to disable locati “Other Data” are data that generally do not reveal your specific identity or do not directly relate to an individual. To the extent Other Data reveal your specific identity or relate to an individual, we will treat Other Data as Personal Data. Other Data include:

How We Collect Other Data

We collect Other Data in multiple ways

Cookies further allow us to select which advertisements or offers are most likely to appeal to you and display them while you are using the Online Services or to send marketing emails. We also use cookies to track responses to online advertisements and marketing emails.

If you do not want data collected with cookies, you can learn more about controlling cookies at: http://www.allaboutcookies.org/manage-cookies/index.html  .

You can choose whether to accept cookies by changing the settings on your browser or by managing your tracking preferences by clicking on “Tracking Preferences” located at the bottom of our home page. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Online Services.  For example, we will not be able to recognize your computer, and you will need to log in every time you visit. You also will not receive advertising or other offers from us that are relevant to your interests and needs.  At this time, we do not respond to browser “Do-Not-Track” signals.

Aggregated Data. We may aggregate data that we collected and this aggregated data will not personally identify you or any other user.

Use of Personal Data and Other Data

We use Personal Data and Other Data to provide you with Services, to develop new offerings and to protect HEI and our guests as detailed below. In some instances, we will request that you provide Personal Data or Other Data to us directly. If you do not provide the data that we request, or prohibit us from collecting such data, we may not be able to provide the requested Services.

We use Personal Data and Other Data for our legitimate business interests, including the      following:

We will use Personal Data and Other Data to manage our contractual relationship with you, because we have a legitimate interest to do so and/or to comply with a legal obligation.

We will use Personal Data and Other Data in this way with your consent, to manage our contractual relationship with you and/or because we have a legitimate interest to do so.

We use Personal Data and Other Data in this way with your consent, to manage our contractual relationship with you and/or because we have a legitimate interest to do so.

We use Personal Data and Other Data in this way to manage our contractual relationship with you, comply with a legal obligation and/or because we have a legitimate interest to do so.

Disclosure of Personal Data and Other Data

Our goal is to provide you with the highest level of hospitality and, and to assist us with doing so do so, we share Personal Data and Other Data with the following:

Corporate Reorganization. We may disclose or transfer your Personal Data and Other Data to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of the HEI’s business, assets or stock (including any bankruptcy or similar proceedings).

Other Uses and Disclosures

We will use and disclose Personal Data as we believe to be necessary or appropriate: (a) to comply with  applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including authorities outside your country of residence and to meet national security or law enforcement requirements; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect the rights, privacy, safety or property of HEI, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

We may use and disclose Other Data for any purpose, except where we are not allowed to under applicable law. In some instances, we may combine Other Data with Personal Data (such as combining your name with your location). If we do, we will treat the combined data as Personal Data as long as it is combined.

Non-HEI Entities

This Privacy Statement does not address, and we are not responsible for the privacy, data or other practices of any entities outside of HEI, including Franchisors, Owners, Strategic Business Partners or any third party operating any site or service to which the Services link, payment service, loyalty program, or website that is the landing page of the high-speed Internet providers at our properties. The inclusion of a link on the Online Services does not imply endorsement of the linked site or service by us. We have no control over, and are not responsible for, any third party’s collection, use and disclosure of your Personal Data.

In addition, we are not responsible for the data collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Data you disclose to other organizations through or the Apps or our Social Media Pages.

Security

We seek to use reasonable organizational, technical and administrative measures to protect Personal Data. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contacting Us” section, below.

Choices, Access and Retention

You have choices when it comes to how we use your data and we want to ensure you have the information to make the choices that are right for you.

If you no longer want to receive marketing-related emails, you may opt out by visiting our unsubscribe page by writing an email to privacy@heihotels.com or by following the instructions in any such email you receive from us.

We will try to comply with your request as soon as reasonably practicable. If you opt out of receiving marketing emails from us, we may still send you important administrative messages, from which you cannot opt out.

Special Notice for California Residents: Customers who reside in California and have provided their Personal Data to us can request, once per calendar year, information about our sharing of certain categories of Personal Data to third parties and within HEI for their direct marketing purposes.  Such requests should be submitted to us at privacy@heihotels.com or in writing at:

Merritt Hospitality, LLC

d/b/a HEI Hotels & Resort

101 Merritt 7

Norwalk, CT  06851

ATTN: Brad Koch, Chief Technology Officer
 

We will provide a list of the categories of Personal Data disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. We reserve our right not to respond to requests submitted to addresses other than the addresses specified in this paragraph.

How You Can Access, Change or Suppress Your Personal Data

If you would like to review, correct, update, suppress, restrict or delete Personal Data that you have previously provided to us, or if you would like to receive an electronic copy of your Personal Data for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by law), you can contact us at privacy@heihotels.com so or by mail:

Merritt Hospitality, LLC

d/b/a HEI Hotels & Resort

101 Merritt 7

Norwalk, CT  06851

ATTN: Brad Koch, Chief Technology Officer

In your request, please make clear what Personal Data you would like to have changed, whether you would like to have your Personal Data suppressed from our database, or other limitations you would like to put on our use of your Personal Data. For your protection, we only fulfill requests for the Personal Data associated with the particular email address that you use to send us your request, and we may need to verify your identity before fulfilling your request. We will try to comply with your request as soon as reasonably practicable. 

Please note that we often need to retain certain data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or reservation, or enter a promotion, you may not be able to change or delete the Personal Data provided until after the completion of such purchase, reservation, or promotion).  There may also be residual data that will remain within our databases and other records, which will not be removed.  In addition, there may be certain data that we may not allow you to review for legal, security or other reasons.

Retention

We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.

The criteria used to determine our retention periods include: 

Whether retention is advisable considering our legal position (such as, for statutes of limitations, litigation, etc.)

Sensitive Data

Unless specifically requested, we ask that you not send us, and you not disclose, on or through the Services or otherwise to us, any Sensitive Personal Data (e.g., social security numbers, national identification number, data related to racial or ethnic origin, political opinions, religion, ideological or other beliefs, health, biometrics or genetic characteristics, criminal background, trade union membership, or administrative or criminal proceedings and sanctions).

Contacting Us

Merritt Hospitality, LLC

d/b/a HEI Hotels & Resort

101 Merritt 7

Norwalk, CT  06851

ATTN: Brad Koch, Chief Technology Officer

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